Shipping Policy

Pleasure Zone Shipping Policy

 

Fast, Discreet, and Reliable Shipping to Ensure Your Satisfaction

 

Introduction :

At Pleasure Zone, we are committed to delivering your orders quickly, discreetly, and securely. Our shipping policy is designed to provide you with clear information about how we handle your orders from the moment you place them until they arrive at your doorstep. Whether you’re purchasing a luxurious lingerie set, a unique costume, or an exciting adult toy, we ensure that your shopping experience is seamless and stress-free.

 

Shipping Options 

We offer a variety of shipping options to meet your needs:

 

Standard Shipping: Typically delivered within 5-7 business days.

Expedited Shipping: For those who need their items sooner, typically delivered within 2-3 business days.

Next-Day Shipping: Order before 2 PM CST for next-day delivery.

All orders are processed within 1-2 business days. Please note that processing times may be longer during peak seasons or holidays.

 

Shipping Carriers:

We partner with reputable carriers such as UPS, FedEx, and USPS to ensure that your package arrives safely and on time.

 

Shipping Costs:

Shipping costs are calculated at checkout based on the shipping method selected and the destination. We also offer free standard shipping on orders over $100 within the United States.

 

Discreet Packaging 

We understand the importance of privacy, which is why all orders are shipped in plain, unmarked packaging. There will be no indication of the contents on the outside of the package, ensuring that your purchase remains confidential. Our discreet packaging is designed to give you peace of mind when ordering from Pleasure Zone, whether you’re sending a gift or receiving a personal order.

 

International Shipping

Pleasure Zone is proud to offer international shipping to select countries. Shipping times and costs vary based on the destination and shipping method chosen. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information on these charges.

 

Unfortunately, due to import restrictions, we are unable to ship certain items to some countries. If you have any questions about international shipping, please contact our customer service team for assistance.

 

Order Tracking 

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website. This allows you to monitor the status of your delivery and know exactly when to expect your order. If you do not receive a tracking number or have any issues with tracking your order, please contact our customer service team for assistance.

 

Shipping Delays 

While we strive to deliver all orders on time, occasional delays may occur due to unforeseen circumstances such as severe weather, natural disasters, or carrier issues. If your order is delayed, we will notify you as soon as possible and work to resolve the issue promptly. Please note that shipping delays are beyond our control, but we will do everything we can to ensure your order arrives as quickly as possible.

 

Contact Information 

If you have any questions about our shipping policy or need assistance with an order, please contact us at:

 

Pleasure Zone

5705 Richmond Ave

Houston, TX 77057

Email: sales@pzhouston.com